Feedback
This is a chance for customers and industry contacts to provide us with feeback. If you would like to send us your comments then please e-mail them to sales@tchayes.com
Graham Knight, reporter for trade magazine ERT:
One of the most respected reporters in our industry, Graham Knight, visited our store unannounced, obviously looking for a story. In an article which later appeared in the leading trade magazine ERT, written by him following his visit, he concluded: “Congratulations, you have one of the finest independent electrical businesses I have ever visited”
Mr Bennett, West Bromwich
“Could I via this letter offer my profound thanks for the courtesy and help given to my wife and myself on the visit to your shop today.”
Mrs Boffey, Birmingham
“Congratulations!! For the wonderful assistance and delivery service we received last Saturday. Our very old freezer decided to die in the early hours of Saturday, tripping all the electrics - PANIC! Fortunately, my husband had seen the T C Hayes advert on Friday. We were amazed when the new freezer arrived about an hour after arriving home from the store. I’ve been praising this service to family and friends all weekend.”
Mrs Chilton, Oldbury
“I wish to say thank you for the extremely good service I received from your staff. I called yesterday afternoon to purchase a fridge freezer. The lady was very helpful and at 9am the appliance was delivered, by two men who could not have been more kind”
Mrs Cleeton, Smethwick
“I am writing to you to compliment your sales team, office staff, delivery team and electrical fitters for their wonderful service”
Mrs Dalton, Oldbury
“I purchased an INDESIT washing machine recently and it was delivered today. I would like to express my thanks to the 2 lads who came, took the old one away, and installed the new one. They were very polite, efficient and took time to explain how the machine works...”
Mr Scott, Harborne
“I am writing to you to offer my sincere thanks for the wonderful and professional service your company provides.”
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